Privacy statement
INIT Mobility Software Solutions GmbH

We at INIT Mobility Software Solutions GmbH are pleased that you have visited our website and expressed interest in our company, products and services. We take the protection of your privacy very seriously, and we want you to feel safe when visiting our websites. Therefore, we treat your data confidentially and in accordance with the legal data protection regulations as well as this privacy statement.
The information we collect during your visit to our websites and how it is used is explained below.

General information, log data

You can visit our website without telling us who you are.
We then only see the following log data:

  • Your operating system and the browser you are using
  • The date, time and length of your visit
  • The websites which you have visited with us
  • The website from which you visit us
  • The requesting provider
  • Your IP address


The collection of these data is used to correctly display the content of our website and carry out a technical analysis of the possible causes of the disruption in the event of a problem. These data cannot be assigned to specific persons and are not combined with data from other sources.

However, we reserve the right to check the log data at a later date if, on the basis of concrete evidence, there is a justified suspicion of unlawful use.

Personal data

Personal data is information about an identified or identifiable person, i.e. information which can be traced back to an individual. This includes e.g. names, addresses, e-mail addresses or telephone numbers as well as information about preferences, hobbies, memberships or website access.

Processing of personal data

Your personal data are requested only if they are required for the preparation or implementation of the (pre-) contractual provision of services. We treat this information provided by means of a contact form or e-mail confidentially and store it only for the purpose of processing your request and in the event that connection issues arise. The use and payment of all offered services is also permitted without specification of such data or under specification of anonymised data or a pseudonym, to the extent that this is technically possible and reasonable. The personal data will be deleted as soon as the legal basis for their storage expires and these data are not subject to statutory storage obligations. Such obligations exist in particular for documents required under commercial law or for taxation purposes. The conditions for deletion are checked at regular intervals. In individual cases, it may be necessary to disclose your data to the third parties involved in processing your order, such as business partners or IT service providers, in order to provide customised service. The disclosure will be made only to third parties who have committed themselves to data protection and the processing of their data in accordance with the applicable laws. We restrict ourselves to the information necessary for providing the respective service.

The respective third party may use the personal data only for the provision of the requested service. We will not disclose, sell or otherwise make your personal data available to third parties for marketing purposes without your prior consent. We may be required to disclose your data and related information on order of the court or by official directive. We also reserve the right to use your data for the assertion of or defence against legal claims.

Within the companies of the INIT Group your personal data may be exchanged and processed by members of the INIT Group out of legitimate interest, in accordance with this Privacy Policy and in compliance with the GDPR and the German data protection act BDSG (neu).

Use of cookies

On our Internet portal, we use cookies, i.e. small files which are stored on your terminal and contain data such as personal page settings and login information. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser. Other cookies remain on your terminal and allow us or our partner companies to recognize your browser on your next visit.

When accessing the website, the user is informed about the use of cookies and his/her consent to the processing of the personal data used is obtained.

It is also possible to view our website without accepting cookies. If you do not want cookies stored on your computer, you are requested to disable the corresponding option in your browser's system settings. Stored cookies can be deleted in your browser's system settings. The exclusion of cookies can lead to functional limitations of this offer.


The user data collected through technically necessary cookies is not used to create user profiles. Analytical cookies are used to improve the quality of the websites and their content. Through the analytical cookies, we learn how the website is being used and can continuously optimize our services.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 f) GDPR. The legal basis for the processing of personal data using cookies for analytical purposes is still Art. 6 para. 1 a) GDPR if the user has given his consent.

You can object to the use of optional cookies at any time by adjusting your 
cookie settings accordingly.

Technically necessary cookies

Your cookie settings
Your cookie settings are saved in a cookie itself.

Name: nb_cookie_settings
Storage period: 1 year
Purpose: storage of cookie settings

language selection
Your last language selection on our site is saved so that when visit again, the pages are displayed in the correct language.

Name: language_selector
Storage period: 1 year
Purpose: to save the selected language

We use a service from MTCaptcha to protect the contact forms on our website from abuse by spammers and bots. The cookies set by this service are used exclusively to prevent the use of forms by bots and automatic scripts. No personal data is collected.
More information on compliance with the GDPR can be found on the provider's website:

Name: jsV
Storage duration: will be deleted after the session
Purpose: storage of the script version used

Name: mtv1ConfSum
Storage duration: will be deleted after the session
Purpose: test data for validation

Name: mtv1Pulse
Storage duration: will be deleted after the session
Purpose: identification string

Session management in the career area

Name: sid
Storage time: 1 minute
Purpose: visitor allocation

Cookies for statistical evaluation

Google Analytics
We use Google Analytics to collect anonymized statistical data. The analysis of user behavior enables us to optimize our website and better adapt it to the needs of consumers.

Name: _dc_gtm_UA-32364987-7
Storage time: 10 minutes
Purpose: to limit the polling rate

Name: _ga
Storage period: 2 years
Purpose: to distinguish visitors

Name: _gid
Storage duration: 1 day
Purpose: stores visitor behavior

In some areas of our website we use the tracking software Matomo.

Name: _pk_ses
Storage time: 30 minutes
Purpose: temporary storage of click data

Name: _pk_id
Storage period: 13 months
Purpose: to distinguish visitors

Google Analytics / Google Tag Manager

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), for the purpose of statistically evaluating access to our website. Google Analytics uses "cookies", text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. Google Analytics cookies are stored based on our legitimate interests within the meaning of Art. 6 (1) f) of GDPR.  We have added the "anonymizeIP" code to Google Analytics on this website. This guarantees the masking of your IP address so that all data are collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there.

Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to the use of the website and the Internet to the website operator. The IP address provided by your browser to Google Analytics will not be merged with other Google data.

You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully utilise all the functions of this website.

You may also prevent Google from tracking the data generated by the cookies and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (

For more information on terms of use and privacy, please visit or

For the purpose of tracking downloads and video starts, we also use Google Tag Manager on our website. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager. For more information on terms of use and privacy, please visit


This website uses the website analysis software Matomo ( to collect and store data for marketing purposes and optimisation purposes. This data is used to create user profiles under a pseudonym. To do this, Matomo uses cookies. Cookies are small text files stored locally in the cache of the internet browser used by the website visitor. The cookies facilitate the recognition of your internet browser when you return to the website. The data collected using the Matomo technology (including your anonymised IP address) will be transmitted to our server and stored for usage analysis purposes, which will help us to optimise our website. The data generated by the cookie stored in the pseudonymised user profile will not be used to identify the visitor of this website or linked with any personal data about the bearer of the pseudonym.

The legal basis for the processing of personal data of users is Article 6 (1) (f) GDPR.

The processing of users' personal data enables us to analyse the browsing behaviour of our users. The analysis of the data helps us to put together information about the use of the individual compenents of our website, enabling us to continue improving the website and making it more user-friendly. For these purposes, our legitimate interest also lies in the procesing of personal data in accordance with Article 6 (1) (f) GDPR. The anonymisation of the IP address sufficiently takes account of the interests of users in their protection of personal data.

The data will be erased as soon as it is no longer required for the purpose for which they were originally stored.

Cookies are stored on the user's computer and transmitted to our site. This gives you as the user full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you choose to disable cookies for our website, you may not be able to completely use all the functions and features of the website. 

For more information on the privacy settings of the Matomo software, please click on the following link:

Contact / download 

On our website, we provide you with the opportunity to contact us via a contact form and to request or download brochures and information electronically as well as to sign up for events and activities. The data entered in the input mask will be transmitted to us and stored. In addition, the IP address of the user as well as the date and time of transmission are stored at the time of sending. Alternatively, it is possible to contact us via e-mail addresses provided. In this case, the personal data of the user transmitted with the e-mail will be stored. 

The data will not be passed on to third parties. The data is used exclusively for processing the inquiry and may be forwarded within the INIT Group for this purpose. If you contact a branch outside the EU, we would like to point out that these are third countries under data protection law which may not comply with the data protection standard of the GDPR.

The legal basis for the processing of the data is the existence of the user's consent to Art. 6 para. 1 a) GDPR in the contact form. The legal basis for processing the data transmitted in the course of sending an e-mail is Art. 6 para. 1 f) GDPR. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 b) GDPR.

The processing of personal data serves solely to process the establishment of contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed serve to prevent misuse of the contact form and to ensure the security of our information technology systems.


On our site, we integrate videos from Vimeo ( to offer our customers recorded content in form of webinars. Since it is not possible to host the videos locally on our server, we use the services of Vimeo, a third-party provider. Due to technical reasons, the integration of Vimeo videos results in accessing the Vimeo servers. Data from your browser or device is transmitted to the Vimeo server. It is also transmitted which of our websites you have visited.

The legal basis for the processing of the personal data of users is Art. 6 para. 1 f) GDPR.

For the use of data from your browser or device in connection with the playing of a video, we refer to the provider's data protection information. Further information on data processing and notes on data protection by Vimeo can be found at


We offer webinars to our customers via our website. We use the tool GoToWebinar ( from the provider LogMeIn ( This requires prior registration via the contact form, the data collected in the process can be found in the corresponding paragraph.

During the webinar itself, data will be collected and transmitted to the service provider, who may also set cookies. Among other things, your IP address is recorded, as well as the provider, the operating system and browser used, language settings, webinar duration and type of device used for the webinar.

The legal basis for the processing of users' personal data is the existence of the user's consent Art. 6 para. 1 a) GDPR when registering via the contact form. The legal basis for the processing of personal data in connection with the webinar is Art. 6 para. 1 b) GDPR. The legal basis for the transmission of personal data to the service provider is Art. 6 para. 1 f) GDPR.

For more information on data processing and LogMeIn's privacy policy, please visit



We use the services of Survio s.r.o. (Ltd.), IČO 28300785, Brno, Hlinky 995/70, PSČ 60300, Czech Republic (hereinafter referred to as "Survio") for the creation, technical implementation and evaluation of surveys. By voluntarily participating in our survey or confirming the link, you will be forwarded directly to Survio, which will process the data you provide for us in compliance with the necessary data protection and data security measures.

By using the services of Survio, personal data provided voluntarily, such as your surname and first name and other information, will be collected and processed by Survio. Survio acts as a service provider for us as in accordance with Art. 28 GDPR. Survio uses the data collected exclusively for the purpose stated here and on our behalf. Survio will not use the data for any other purpose or transfer it to third parties. The data collected by Survio will not be stored together with personal data of other Survio users.

Further information on the processing of data by Survio and on data protection in connection with Survio can be found at:


We send e-mails which contain advertising content (‘newsletters’) based on your consent or legal permission. The content of the newsletter relates to the subscription or selection of topics you chose during the registration process. We also inform you about us and our services in our newsletter. We require personal information in order to send you our free newsletter. After submitting the registration form, you will receive a confirmation e-mail from us. The order becomes effective only after you click on the link in the confirmation e-mail (double-opt-in). You can unsubscribe from our newsletter at any time by clicking the corresponding link at the bottom of every newsletter. Your e-mail address will then be added to an internal block list to prevent the newsletter from being sent to your e-mail address again. We use Sendinblue, an offer from Sendinblue GmbH, Köpenicker Straße 126, D-10179 Berlin to send our newsletter. The servers are located in Germany and Sendinblue is subject to the data protection regulations in force in the European Union. Sendinblue treats the personal data of its recipients confidentially and does not pass them on to third parties. If you subscribe to the newsletter, you give your consent to receive our newsletter and that your personal information will be stored and processed by Sendinblue on our behalf. Sendinblue provides analytical tools which make it possible to make statements about the success of the newsletter delivery. Among other services, Sendinblue uses Google Analytics for this purpose. We are interested only in statistical results, such as how many subscribers read our newsletters and which links are followed. For more information, see the description of the features ( and the privacy policy ( of Sendinblue. 

If you register for the North American issue of the INIT Inc. newsletter, we would like to point out that your data will be forwarded to "INIT Innovations in Transportation Inc., 424 Network Station Chesapeake, VA 23320, United States". By subscribing to this newsletter, you consent to this transfer and are aware that the United States are considered a third country under data protection law and does not meet the data protection standards applicable in the EU and in Germany. Your data will be processed in accordance with the following Privacy Policy:

For the newsletter dispatch of the North American issue we use Constant Contact, an offer of Constant Contact Inc, 1601 Trapelo Road, Waltham, MA 02451, United States. The provider is based in the United States and is subject to the data protection regulations applicable in the United States. Constant Contact treats the personal data of its recipients confidentially and does not pass them on to third parties.

If you subscribe to the newsletter, you give your consent that you would like to receive our newsletter, that information is stored and may be processed by Constant Contact on our behalf. Constant Contact provides analytical tools, which make it possible to make statements about the success of the newsletter delivery. Among other services, Constant Contact uses Google Analytics, for this purpose. We are interested only in statistical results, such as how many subscribers read our newsletter and which links are followed. For more information, see the description of the features ( and the privacy policy ( & of Constant Contact.


We take all necessary technical and organisational security measures to protect your personal data against deliberate or accidental manipulation, loss, destruction or access by unauthorised persons. Our security measures are continually updated as new technology becomes available.

Your rights

You have the right to ask us to confirm whether we are processing specific data and a right to information about this data. You may also request that your personal data be corrected or deleted, or that processing be restricted, or you may oppose the processing of your data. You can also request the transmission of your provided data to yourself and to another responsible party. If there is a legitimate reason to believe that we are processing your personal data incorrectly, a complaint may be lodged with a supervisory authority. Please note that you may not or not fully be able to assert your rights in individual cases if legal, statutory or contractual retention periods prevent this, or the data concerned are required to substantiate, define, or modify your contractual relationship with us or must be stored for billing purposes.

If you have any questions about our privacy policy or the processing of your personal data, you can contact our data protection officer directly:

Mag. Jur. Djoko Lukic (
E-mail: initmss_prefix@datenschutzbuero._suffixhamburg

The party responsible for processing of data on this website within the meaning of GDPR is:
INIT Mobility Software Solutions GmbH
Käppelestraße 4-10
76131 Karlsruhe
Tel.: +49.721.6100.0
Fax: +49.721.6100.399
E-mail: webmaster_prefix@initse._suffixcom 

Management: Ulrich Schmidt, Hendrik Schwarz, Dr Norbert Lebersorger, Dr Gottfried Greschner

Changes to this Privacy Statement

We reserve the right to make changes or additions to the provided privacy statement at any time, if current circumstances, such as a change to the relevant data protection regulations, require this. Please take note of the latest version of our privacy policy.